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The material on the handles of my bag are already flaking off after two weeks of use. Looks good but made with cheap materials.
Hi Racheal,
We’re very sorry to hear about your experience with the material on your bag handles flaking after only two weeks of use. We completely understand how disappointing this must be, especially when you were expecting the bag to maintain its quality with normal use.
Our support staff has reached out to you by email regarding this issue, so please check your email inbox, including your spam or junk folder, to make sure you don’t miss our message.
We hope to hear back from you soon so we can look into the issue and work toward a suitable resolution. Thank you again for bringing this to our attention and giving us the opportunity to assist!
I bought this to go with me to Salem in October but I will also use it when I go to the Ravens games.
Color is amazing bigger than I thought which is nice! Fast delivery time and stunning color! I can’t wait for my preorder now lol
I received my leather Lunacat bag a couple of months ago and I love it. I get a positive comments on it. I love the different cats on the bag, especially the blue eyed cat, as it reminds me of my natural point Tonkinese, Boogie.
I received the Luna cat bag and wallet for Mother’s Day. 3 months later the seams of the bag have lost their pattern. The zipper on the wallet Chet’s stuck and does not work well. Awesome pattern , premium faux letter not very premium. Will probably not buy again,not worth the price .Very disappointed.
Hi Angela ,
I'm so sorry to hear about the issues you've experienced with your Luna Cat bag.
Our customer support team has already reached out and is ready to help. Please check your email and reply there so we can continue assisting you.
Your satisfaction is very important to us, and we'll do our best to make this right.
So I already have a couple of your purses but I recently learned you make backpacks now so I had to have one! I am in love
I bought my LunaCat handbag while it was not on sale, yeh I wanted it and didnt want to wait . Got the long wallet too
I've had ladies come up while getting my nails done and they had to see it and touch it. Ladies at the DMV were equally impressed. Gotta keep it close to me while it shows itself off!!!!
It's everything I hoped for and more! I named her Morticia - dark, feminine, and mysterious.
This is a quality made purse. It has that expensive sound a purse makes when it's well made. The colors are vibrant and beautiful. It will definitely hold all your potions and even your black cat!
A wonderful wallet! The color is beautiful and the size is large, so you can fit in all your money 😉. I love it and will use it for many bewitching years. This is a quality, well made wallet you can enjoy, too. Fly on my witches 🧙♀️
Absolutely in love with your site and bags. I am not a purse girl but these are a whole vibe which is why I'm in love with them. I've got 8 pieces already and will be back for more
Bought the Lunacat large bag not on sale, because I knew it was going to be gone soon (also got the long wallet). Both came today and my gosh they are perfect!!! I dont usually do matchy matchy but ur bags are the exception. Happy birthday to me!!!!!
I took my small Catrinelle out to a Dixie jazz show and was immediately complimented on her by a couple of the ladies. Of course I immediately told them where to find one of their own! Then went to see The Devils Wears Prada yesterday and got many more compliments from the folks at the theater and the restaurant we went to after. Needless to say, I am thrilled with my purchase!
I was a bit surprised when I received my order to find a supposed $179 item sent in a flimsy mailing bag. I ordered the "Top-Grain Leather" version and there were no labels or description on the shipping bag or an order slip indicating that it was the natural leather version. The description mentioned the "natural, earthy leather smell." I have had many leather items including shoes, jackets, baseball gloves, and I know the distinctive smell the description was referring to. However, I cannot detect much of any smell on this new bag, which leaves me wondering if I may have paid for an upgraded item that I am unsure of receiving.
The sizing description was accurate, and the print/design is as pictured on the website and pretty cool looking.
I just would expect for a potential high value item (without the discount), it would have better packaging and an obvious indication it was the item ordered.
Hi Tom,
Thank you for sharing your feedback, and we are very sorry that your experience did not meet your expectations.
Please rest assured that we stand behind the quality of our products and take concerns like yours seriously.
Our Customer Support Team has already reached out to you regarding this matter and is currently waiting for your response so we can review your concerns in more detail and provide the most appropriate solution.
When you have a moment, please check your email inbox (and spam/junk folder just in case) and reply to our message. We are ready to assist and work with you toward a resolution.
Thank you for your patience, and we look forward to hearing from you.
When I saw the Lunacat bag,I had to have it! I went straight to order it and discovered it was sold out. Let me tell you, I freaked! So I closely monitored the site until the magic hour happened...it was HERE! You better believe I snatched it up. I nearly cried when I opened it. It was more beautiful than the photo on the site.
The size is absolutely perfect. I carry a LOT of stuff, and all of it fits...and there's room for more! The premium vegan leather feels exactly like "real" leather. It's smooth and soft. Luxurious! I've gotten so many compliments on it,band I proudly say, "It's from Skullette" and write down the website it for them...because, of course, there's room in my bag to carry a notebook 😁
For Mother’s Dayi purchased two leather bags for my wife and she absolutely loved them. Good quality, great price, amazing designs.
I would buy the smaller bag. If you have kids, carry a lot off stuff, sure, perfect size, I mean I could put a laptop and tablet in here. For me, it’s more tote size..
I have had a little trouble with the zippers on each bag this size, I have purchased. The wallet zipper is a little stubborn as well.
I sincerely wish it has a liner color ,other than black. With a black wallet and black liner, black pen, black key ring , well , you get the picture. It’s like a black whole. Red would N/A AMAZING :0)
I love it! I don’t know if they meant to discount the leather bag as much as they did, but I am lucky because the bag is fabulous! It’s perfect! Very high quality leather bag. Squee!!
Just as a comment, the pictures showed sparkling jems attached to bag. There are no jems, but I don’t care! I can always add them myself if I want them.
Thanks for making and selling this bag!!
Trish
This is my third Skullette bag. This one is just perfect. It's so structured, but light. Great for transporting my laptop and all my stuff. I love my cross body bags, but my doctor recommended I use a backpack this is just so stylish and beautiful. The straps are great. The top handle is very sturdy 10/10.
I was hesitant to get this bag because I was afraid it would be too small. While I'd prefer it to be a bit larger so I can fit a book in it comfortably, this is a great bag and I'm so glad that I got it! The shape is holding up nicely and it was nice having a white bag to change to for Easter services at church and to have for the spring and summer!
*Bonus* Any time I have one of these bags (I have a couple of different bags/designs) I feel like I walk a little taller and have more confidence. Thanks for making something that is beautiful and unique for those of us who don't fit in the mainstream mold.
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